Basics: RedShelf
First check out this link : https://solve.redshelf.com/hc/en-us/categories/115000389893-Professor-Instructor-Support
All questions concerning RedShelf, the platform provider for Instant Access to electronic textbooks, should be directed to:
ROBERT NEUTZLIHNG TEXTBOOK SUPERVISOR - BOOKSTORE OFFICE OF THE CONTROLLER COLUMBUS STATE COMMUNITY COLLEGE 283 Cleveland Avenue, Columbus, OH 43215 (614) 287-2456