SoftChalk: Known Issue Concerning Horizontal Scroll Bar/Word Wrap
Issue: When opening a lesson for editing, the text appears as one long line with a horizontal scroll bar at the bottom.
When you open the lesson, you do not experience the horizontal scrollbar immediately. This seems to occur during the editing process.
When you do notice the horizontal scrollbar:
1. Go to the top of the lesson within Create
2. Type some small text at the top of the lesson. For example, type: Remove Text.
3. Then Go to Tools/HTML Source or F9.
4. Scroll to the top of the HTML Source. You will see HTML coding around the text you entered. For example, <p>Remove Text</p>
5. Delete this line of code, including the <p> tags.
6. Click Save
Your lesson will refresh and reload within Create. This should also remove the horizontal scrollbar.
This is a temporary fix and would need to be repeated when you encounter the horizontal scrollbar. But you will not need to save and re-open the lesson. Again, we realize this is not an optimal fix for the issue and will address the issue once the development team has time to troubleshoot further.
(SoftChalk, June 7, 2019)