Turnitin: Basic Troubleshooting: Icon in Blackboard Grade Center shows student submitted a paper, but it is not in Turnitin

Issue: Icon in Blackboard Grade Center shows student submitted a paper, but it is not in Turnitin
The paper has been deleted from the Turnitin website. If the instructor did not do this, Turnitin's Tier II support can investigate.

Resources:

Turnitin Help (Feedback Studio>Blackboard>Direct V 2.5>Instructor)

tiisupport@turnitin.com

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